{"id":67177,"date":"2023-10-05T12:15:47","date_gmt":"2023-10-05T10:15:47","guid":{"rendered":"https:\/\/www.almega.se\/?p=67177"},"modified":"2024-04-17T12:56:22","modified_gmt":"2024-04-17T10:56:22","slug":"ai-och-chattbotar-i-praktiken","status":"publish","type":"post","link":"https:\/\/www.almega.se\/2023\/10\/ai-och-chattbotar-i-praktiken\/","title":{"rendered":"AI och chattbotar i praktiken"},"content":{"rendered":"<p class=\"intro\">Vad \u00e4r AI och chattbotar och vad beh\u00f6ver du som arbetsgivare t\u00e4nka p\u00e5? Almegas arbetsr\u00e4ttsexpert Mia Fransson f\u00f6rklarar.<\/p>\n\n<p>Senaste \u00e5ret har intresset f\u00f6r artificiell intelligens (AI) \u00f6kat i takt med den eskalerande digitala utvecklingen.<\/p>\n\n\n\n<p>AI har funnits l\u00e4nge i olika former \u2013 s\u00f6kmotorer, ansikts- och r\u00f6stigenk\u00e4nningstj\u00e4nster samt robotar och dr\u00f6nare \u2013 men det \u00e4r fr\u00e4mst chattbotar som lyfts fram i debatten samt hur man kan, och b\u00f6r, anv\u00e4nda funktionen, s\u00e4ger Mia Fransson, arbetsr\u00e4ttsexpert p\u00e5 Almega.<\/p>\n\n\n<a class='Share__link Share__link--url copy-text' href='#' rel='nofollow' data-text='den-manskliga-faktorn-behovs' title='Dela url' data-confirmation='L\u00e4nken kopierades till urklipp'><svg class='icon icon--link'  width='18' height='18' viewBox='0 0 18 18' fill='none' xmlns='http:\/\/www.w3.org\/2000\/svg'>\n            <path d='M10.4142 0.514721L6.87868 4.05025L8.29289 5.46447L11.1213 2.63604L15.364 6.87868L12.5355 9.70711L13.9497 11.1213L17.4853 7.58579C17.8763 7.19476 17.8763 6.5626 17.4853 6.17158L11.8284 0.514721C11.4374 0.123691 10.8052 0.123691 10.4142 0.514721Z' fill='black'\/>\n            <path d='M9.7071 12.5355L6.87868 15.364L2.63604 11.1213L5.46446 8.2929L4.05025 6.87868L0.514716 10.4142C0.123686 10.8052 0.123686 11.4374 0.514716 11.8284L6.17157 17.4853C6.5626 17.8763 7.19475 17.8763 7.58578 17.4853L11.1213 13.9497L9.7071 12.5355Z' fill='black'\/>\n            <path d='M6.17157 11.8284C6.5626 12.2195 7.19475 12.2195 7.58578 11.8284L11.8284 7.58579C12.2195 7.19476 12.2195 6.56261 11.8284 6.17158C11.4374 5.78055 10.8052 5.78055 10.4142 6.17158L6.17157 10.4142C5.78054 10.8052 5.78054 11.4374 6.17157 11.8284Z' fill='black'\/>\n            <\/svg> <\/a>\n<h2 class=\"wp-block-heading\"><strong>Den m\u00e4nskliga faktorn beh\u00f6vs<\/strong><\/h2>\n\n\n\n<p>Vad \u00e4r d\u00e5 chattbotar? I korthet \u00e4r det program som m\u00f6jligg\u00f6r f\u00f6r f\u00f6retag och anst\u00e4llda att snabbt f\u00e5 faktafr\u00e5gor besvarade samt f\u00f6rfatta texter p\u00e5 olika spr\u00e5k och f\u00f6r olika mottagare. Inom HR kan man exempelvis anv\u00e4nda chattbotar f\u00f6r att skriva rekryteringsannonser. Anv\u00e4nt p\u00e5 r\u00e4tt s\u00e4tt kan det anv\u00e4ndas effektivt men det \u00e4r viktigt att inte f\u00f6rgl\u00f6mma vikten av den m\u00e4nskliga faktorn.<\/p>\n\n\n\n<p><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-primary-color\">\u2013<\/mark><\/strong> AI ska snarare ses som ett st\u00f6d i arbetet d\u00e5 chattbotar har inte n\u00e5gon egen \u00e5sikt utan anv\u00e4nder information fr\u00e5n webbs\u00f6kningar, vilket inneb\u00e4r att medarbetaren sj\u00e4lv beh\u00f6ver se \u00f6ver informationen med kritiska \u00f6gon och se till f\u00e5 med hela kontexten. Vid en rekrytering kan exempelvis en chattbots urval beh\u00f6va granskas utifr\u00e5n ett j\u00e4mst\u00e4lldhets- eller m\u00e5ngfaldsperspektiv, s\u00e4ger Mia Fransson.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8221;Anv\u00e4nt p\u00e5 r\u00e4tt s\u00e4tt kan det anv\u00e4ndas effektivt men det \u00e4r viktigt att inte f\u00f6rgl\u00f6mma vikten av den m\u00e4nskliga faktorn.&#8221;<\/p>\n<cite>Mia Fransson, arbetsr\u00e4ttsexpert p\u00e5 Almega<\/cite><\/blockquote>\n\n\n<a class='Share__link Share__link--url copy-text' href='#' rel='nofollow' data-text='forankra-policy-i-foretaget' title='Dela url' data-confirmation='L\u00e4nken kopierades till urklipp'><svg class='icon icon--link'  width='18' height='18' viewBox='0 0 18 18' fill='none' xmlns='http:\/\/www.w3.org\/2000\/svg'>\n            <path d='M10.4142 0.514721L6.87868 4.05025L8.29289 5.46447L11.1213 2.63604L15.364 6.87868L12.5355 9.70711L13.9497 11.1213L17.4853 7.58579C17.8763 7.19476 17.8763 6.5626 17.4853 6.17158L11.8284 0.514721C11.4374 0.123691 10.8052 0.123691 10.4142 0.514721Z' fill='black'\/>\n            <path d='M9.7071 12.5355L6.87868 15.364L2.63604 11.1213L5.46446 8.2929L4.05025 6.87868L0.514716 10.4142C0.123686 10.8052 0.123686 11.4374 0.514716 11.8284L6.17157 17.4853C6.5626 17.8763 7.19475 17.8763 7.58578 17.4853L11.1213 13.9497L9.7071 12.5355Z' fill='black'\/>\n            <path d='M6.17157 11.8284C6.5626 12.2195 7.19475 12.2195 7.58578 11.8284L11.8284 7.58579C12.2195 7.19476 12.2195 6.56261 11.8284 6.17158C11.4374 5.78055 10.8052 5.78055 10.4142 6.17158L6.17157 10.4142C5.78054 10.8052 5.78054 11.4374 6.17157 11.8284Z' fill='black'\/>\n            <\/svg> <\/a>\n<h2 class=\"wp-block-heading\"><strong>F\u00f6rankra policy i f\u00f6retaget<\/strong><\/h2>\n\n\n\n<p>Det \u00e4r f\u00f6ga f\u00f6rv\u00e5nande att arbetsgivare b\u00f6rjar fundera \u00f6ver hur \u2013 och om \u2013 anv\u00e4ndningen av AI och chattbotar b\u00f6r till\u00e4mpas i f\u00f6retaget. Mia Fransson menar att den nya tekniken ger fantastiska m\u00f6jligheter men att det \u00e4r f\u00f6retagets ledning som beslutar hur och vem som kan anv\u00e4nda den varf\u00f6r det kan vara bra att uppr\u00e4tta en policy kring anv\u00e4ndningen av AI p\u00e5 arbetsplatsen. Almega har tagit fram checklistor p\u00e5 medlemsplattformen <a href=\"https:\/\/medlem.arbetsgivarguiden.se\/a-till-o\/567\">Arbetsgivarguiden<\/a> kring hur man kan g\u00e5 tillv\u00e4ga.&nbsp;<\/p>\n\n\n\n<p><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-primary-color\">\u2013<\/mark><\/strong> Det \u00e4r ocks\u00e5 viktigt att tydligg\u00f6ra och f\u00f6rankra policyn inom hela f\u00f6retaget och, som med alla viktigare f\u00f6r\u00e4ndringar kring nya s\u00e4tt att arbeta, beakta det systematiska arbetsmilj\u00f6arbetet och <a href=\"https:\/\/medlem.arbetsgivarguiden.se\/a-till-o\/58\">mbl-f\u00f6rhandla<\/a> s\u00e5 att medarbetare vet vad som g\u00e4ller och k\u00e4nner sig trygga ur ett arbetsmilj\u00f6perspektiv.<\/p>\n\n\n<a class='Share__link Share__link--url copy-text' href='#' rel='nofollow' data-text='fordjupa-dig-kring-ai-och-arbetsratt' title='Dela url' data-confirmation='L\u00e4nken kopierades till urklipp'><svg class='icon icon--link'  width='18' height='18' viewBox='0 0 18 18' fill='none' xmlns='http:\/\/www.w3.org\/2000\/svg'>\n            <path d='M10.4142 0.514721L6.87868 4.05025L8.29289 5.46447L11.1213 2.63604L15.364 6.87868L12.5355 9.70711L13.9497 11.1213L17.4853 7.58579C17.8763 7.19476 17.8763 6.5626 17.4853 6.17158L11.8284 0.514721C11.4374 0.123691 10.8052 0.123691 10.4142 0.514721Z' fill='black'\/>\n            <path d='M9.7071 12.5355L6.87868 15.364L2.63604 11.1213L5.46446 8.2929L4.05025 6.87868L0.514716 10.4142C0.123686 10.8052 0.123686 11.4374 0.514716 11.8284L6.17157 17.4853C6.5626 17.8763 7.19475 17.8763 7.58578 17.4853L11.1213 13.9497L9.7071 12.5355Z' fill='black'\/>\n            <path d='M6.17157 11.8284C6.5626 12.2195 7.19475 12.2195 7.58578 11.8284L11.8284 7.58579C12.2195 7.19476 12.2195 6.56261 11.8284 6.17158C11.4374 5.78055 10.8052 5.78055 10.4142 6.17158L6.17157 10.4142C5.78054 10.8052 5.78054 11.4374 6.17157 11.8284Z' fill='black'\/>\n            <\/svg> <\/a>\n<h2 class=\"wp-block-heading\">F\u00f6rdjupa dig kring AI och arbetsr\u00e4tt<\/h2>\n\n\n\n<p>Har du en k\u00e4nsla av att inte f\u00e5 grepp p\u00e5 AI-fr\u00e5gan internt? Anm\u00e4l dig till Almegas kurs i AI och arbetsr\u00e4tt, som st\u00f6ttar i hur f\u00f6retag kan n\u00e4rma sig AI utifr\u00e5n ett arbetsgivarperspektiv.&nbsp;<\/p>\n\n\n\n      <a href=\"https:\/\/www.almega.se\/aktiviteter\/upptack-framtidens-arbetsliv-ai-och-arbetsratt\/\" target=\"\" class=\"Button is-text Button--squiggly-arrow-link\">\n      \n        Kurs i AI och arbetsr\u00e4tt: Uppt\u00e4ck framtidens arbetsliv\n      \n      \n                \n                <svg class='icon icon--squiggly-arrow-link'  width=\"114\" height=\"36\" viewBox=\"0 0 114 36\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M0.591797 18.5C7.0918 18.5 11.5209 19.9081 13.4345 14.5C14.3308 11.9657 14.3461 11.9541 15.0839 9.38315C15.7735 6.97969 17.3449 4.54993 19.8345 3.93399C22.9224 3.16984 26.0805 5.67017 27.0204 8.62798C27.9603 11.5851 27.243 14.7829 26.3407 17.751C25.4378 20.719 24.34 23.7256 24.5322 26.8156C24.7244 29.9049 26.6162 33.154 29.7193 33.8559C33.0114 34.5995 36.3563 32.146 37.6741 29.1234C38.9912 26.0995 38.7745 22.6791 38.4839 19.4082C38.1926 16.1373 37.8656 12.7464 38.9918 9.65134C40.1187 6.55559 43.1657 3.84801 46.5259 4.19961C49.9434 4.55763 52.3227 7.90617 52.8134 11.2104C53.3042 14.5147 52.3993 17.8408 51.8259 21.1322C51.2526 24.4237 51.0624 28.0141 52.8029 30.8923C54.221 33.2393 56.8902 34.826 59.6869 34.9864C62.4836 35.1468 65.3259 33.8758 67.0188 31.7072C69.5136 28.5126 69.3227 24.0689 68.5255 20.1345C67.7289 16.1996 66.4369 12.2139 67.1225 8.2597C67.8081 4.30548 71.3849 0.426331 75.4597 1.0705C78.5034 1.55171 80.6627 4.37413 81.4078 7.28189C82.1528 10.189 81.8133 13.2366 81.7711 16.2323C81.7288 19.2279 82.0551 22.4052 83.8874 24.8144C86.657 28.4555 91.9762 29.2197 96.6072 28.7147C101.239 28.2098 105.813 25.7501 110.457 26.1383\" stroke=\"black\" stroke-width=\"2\" stroke-miterlimit=\"10\"\/>\n<path d=\"M105.097 35L111.68 25.3613L102.457 18.2063\" stroke=\"black\" stroke-width=\"2\" stroke-miterlimit=\"10\"\/>\n<\/svg>\n\n        \n    <\/a>\n  \n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Vad \u00e4r AI och chattbotar och vad beh\u00f6ver du som arbetsgivare t\u00e4nka p\u00e5? Almegas arbetsr\u00e4ttsexpert Mia Fransson f\u00f6rklarar.<\/p>\n","protected":false},"author":15264,"featured_media":67209,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[692,451],"tags":[],"article_type":[55],"agreement":[],"class_list":["post-67177","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai","category-arbetsgivarfragor","type-artiklar"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>AI och chattbotar i praktiken | Almega<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.almega.se\/2023\/10\/ai-och-chattbotar-i-praktiken\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AI och chattbotar i praktiken\" \/>\n<meta property=\"og:description\" content=\"Vad \u00e4r AI och chattbotar och vad beh\u00f6ver du som arbetsgivare t\u00e4nka p\u00e5? 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