{"id":88588,"date":"2026-06-11T12:53:58","date_gmt":"2026-06-11T10:53:58","guid":{"rendered":"https:\/\/www.almega.se\/aktiviteter\/arbetsratt-for-call-contactcenter-och-marknadsundersokningsforetag\/"},"modified":"2026-06-17T11:01:17","modified_gmt":"2026-06-17T09:01:17","slug":"arbetsratt-for-call-contactcenter-och-marknadsundersokningsforetag","status":"publish","type":"event","link":"https:\/\/www.almega.se\/aktiviteter\/arbetsratt-for-call-contactcenter-och-marknadsundersokningsforetag\/","title":{"rendered":"Arbetsr\u00e4tt f\u00f6r Call\/contactcenter och Marknads&shy;unders\u00f6knings&shy;f\u00f6retag"},"content":{"rendered":"<div class=\"wp-block wp-block-classic-editor\">\n<p class=\"intro\">\u00c4r du chef eller arbetsledare p\u00e5 ett Callcenter? D\u00e5 \u00e4r den h\u00e4r kursen riktad till dig.&nbsp;Kursen ger dig en \u00f6versikt \u00f6ver arbetsr\u00e4tten samt vissa kollektivavtalade regler f\u00f6r Callcenter-branschen.<\/p>\n<p>Tillsammans g\u00e5r vi igenom vanliga fr\u00e5gest\u00e4llningar och situationer som kan uppst\u00e5 p\u00e5 arbetsplatsen som:<\/p>\n<ul type=\"disc\">\n<li>Callcenteravtalet \u2013 vad det inneb\u00e4r, s\u00e4rskilt r\u00f6rande anst\u00e4llningsformer och arbetstid<\/li>\n<li>Arbetsbrist och LAS-fr\u00e5gor \u2013 regler kring upps\u00e4gning och anst\u00e4llningstrygghet<\/li>\n<li>Olika typer av ledigheter<\/li>\n<li>Hantering av individ\u00e4renden och upps\u00e4gning p\u00e5 grund av personliga sk\u00e4l<\/li>\n<\/ul>\n<p><\/p>\n<h2><strong>Kursh\u00e5llare<\/strong><\/h2>\n<p>Catarina Johansson, arbetsr\u00e4ttsexpert, Almega region Norr<\/p>\n<p>Margaretha Sandberg, arbetsr\u00e4ttsjurist, Almega region Norr<\/p>\n<h2><strong>Praktiska kursdetaljer<\/strong><\/h2>\n<p>Som deltagare har du m\u00f6jlighet att st\u00e4lla fr\u00e5gor via chatt under kursen.<br \/>Information om hur du ansluter dig till kursen skickas i en separat kallelse<\/p>\n<h2><strong>Pris<\/strong><\/h2>\n<p>1495 kr exkl moms per person (medlemmar)<br \/>6900 kr exkl moms per person (icke-medlemmar)<\/p>\n<h2>Kursm\u00e5l<\/h2>\n<ul type=\"disc\">\n<li>F\u00e5 en grundl\u00e4ggande f\u00f6rst\u00e5else f\u00f6r arbetsr\u00e4ttens grunder samt kollektivavtalet f\u00f6r Callcenter med fokus p\u00e5 anst\u00e4llningsformer och arbetstid.<\/li>\n<li>Kunna identifiera och f\u00f6rst\u00e5 vanliga arbetsr\u00e4ttsliga fr\u00e5gor samt f\u00e5 insikt i arbetsgivarens skyldigheter och handlingsutrymme r\u00f6rande situationer som kan uppst\u00e5 p\u00e5 arbetsplatsen, s\u00e5som arbetsbrist och upps\u00e4gning p\u00e5 grund av personliga sk\u00e4l.<\/li>\n<\/ul>\n<h2>M\u00e5lgrupp<\/h2>\n<p>Vi v\u00e4nder oss i f\u00f6rsta hand till dig som har ett personalansvar och \u00e4ven dig som jobbar med HR, eller p\u00e5 n\u00e5got annat s\u00e4tt kommer i kontakt med arbetsr\u00e4tten i ditt dagliga arbete.<\/p>\n<p>Den h\u00e4r kursen v\u00e4nder sig enbart till medlemmar i Almega Tj\u00e4nstef\u00f6retagen med kollektivavtalet f\u00f6r Call\/contactcenter och marknadsunders\u00f6kningsf\u00f6retag.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u00c4r du chef eller arbetsledare p\u00e5 ett Callcenter? D\u00e5 \u00e4r den h\u00e4r kursen riktad till dig.&nbsp;Kursen ger dig en \u00f6versikt \u00f6ver arbetsr\u00e4tten samt vissa kollektivavtalade regler f\u00f6r Callcenter-branschen.<\/p>\n","protected":false},"featured_media":0,"template":"","eventcat":[102],"eventtype":[790],"eventformat":[789],"agreement":[],"class_list":["post-88588","event","type-event","status-publish","hentry","eventcat-kollektivavtal","eventtype-kurs","eventformat-distans"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Arbetsr\u00e4tt f\u00f6r Call\/contactcenter och Marknadsunders\u00f6kningsf\u00f6retag | Almega<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.almega.se\/aktiviteter\/arbetsratt-for-call-contactcenter-och-marknadsundersokningsforetag\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Arbetsr\u00e4tt f\u00f6r Call\/contactcenter och Marknadsunders\u00f6kningsf\u00f6retag\" \/>\n<meta property=\"og:description\" content=\"\u00c4r du chef eller arbetsledare p\u00e5 ett Callcenter? 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